About one minute, no narration
91% average accuracy across the 7 categories, measured on 120 held-out test tickets from public and collected sources. The category labels come from a public dataset.
It classifies the ticket into one of seven intent categories, routes it to the right queue, and drafts a first reply for an agent to approve or edit.
No. It drafts the first reply, and an agent approves or edits it.
Yes. Use the live demo button on this page. Log in as an admin or an agent by clicking the credentials shown below the sign-in button.
[ START HERE ]
What’s manual? No pitch, no commitment.